Application Release Notes

What's new in Banner Self-Service?
What's new in Microsoft Office 2003?
What's new with the MyCCC upgrade?
What's new with the WebCT upgrade?
What computer hardware is supported on campus?
What computer software is supported on campus?

Application Issues

Why does an Office 2007 file appear as a zipped file when I download Office 2007 files from WebCT?

Browser Issues

Why am I getting session expired each time I try to login or other weird problems?
How Can I Keep IE7 from Reinstalling Itself?
How do I install Java so I can access MyCCC?
What are Parasites/Spyware/Adware and what can I do about them?
I keep failing Pop-up Blocker tests. What should I do?
Why are channels in MyCCC not loading?
What if I have tried all these things and I still can't use MyCCC?
What web browsers are supported by MyCCC?
How do I get rid Internet Explorer 7 after I have installed it?

Email Issues

How do I get a preview of my MyCCC email?
How do I forward my MyCCC mail to another email account?
Why can't I send or receive email?
How do I use the Barracuda spam filter?

Login Issues

How do I find my MyCCC password?
How do I find my Username?
How do I reset my password?
Why does it tell me that my Username, SSN, and DOB do not match?

Non-Technical Questions

Why is my course not listed under "My Courses"?
How do I change my username?
How does the daylight savings time law affect me?
How do I find my Final Grades?
What is the schedule for Faculty and Staff Office 2003 upgrades?
Where do I find the 2007 purchase quote for campus purchases?

Student Technology Guide Information

How do I connect my laptop to CCCAIR for wireless internet access while on campus?
I'm a new student, How do I connect to CCC's computing resources?
How can I get information about open computer labs at CCC?
How do I get Computer Help at CCC?
What programs are available for student use in the computer labs?